Professional Manager Management – 1 Day Workshop in Darwin

🎉 Bringing friends makes learning even better! Tired of attending workshops alone? Gather your colleagues, friends, or team members and join the session together. Contact **[info@mangates.com](mailto:info@mangates.com)** to unlock our exclusive group discounts and special offers for group bookings. Don't miss out—exciting deals are available for a limited time. Enquire today and save more when you learn together!. **Course Overview:** With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team. Manager Management takes a special type of leader. This workshop will expand your participant's knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone. **Learning Objectives:** By the end of this course you will be able to: ● Identify, relate to, and put into practice the four characteristics of highly effective managers. ● Plan, prioritize and delegate effectively. ● Understand how to manage performance in such a way as to get the very best from your people. ● Use a range of strategies for managing and developing a highly motivated and effective team. ● Recognise the need for change in today’s business reality and be able to manage change. ● Engaging and understanding others using a range of techniques. **Target Audience:** Anybody who is interested in learning Manager Management Skills **Why is it Right Fit for You?** This program is ideal if you are responsible for leading other managers and want to strengthen your ability to guide, coach, and empower them effectively. Managing managers requires a unique skill set that balances trust, accountability, performance management, and strategic oversight. This course provides practical frameworks to improve delegation, enhance motivation, address performance issues, and build a high-performing leadership team that drives sustainable organizational success. *** **Can this Manager Management course be customized for our leadership team?** Yes, we offer customized in-house Manager Management programs tailored to your organizational structure, leadership challenges, and performance expectations. The training can incorporate real managerial scenarios, internal policies, and company-specific goals to ensure relevance and measurable impact. Delivery format, duration, and focus areas can be aligned with your strategic leadership objectives. ## Agenda **Module One: Grooming a New Manager** ● Set Specific Goals ● Authority (What They Can and Can't Do) ● Create a Shared Vision ● The More they Learn, the More Responsibility They Get ● Case Study ● Module One: Review Questions **Module Two: Measuring Performance** ● Staying Within Their Budget ● Setting Measurable Objectives ● Skip Level Feedback ● Collaborate on Criteria to be Evaluated ● Case Study ● Module Two: Review Questions **Module Three: Motivating Managers** ● Provide the Needed Resources ● Bonuses and Incentives ● Give Credit for Good Work ● Keep Them Challenged ● Case Study ● Module Three: Review Questions **Module Four: Signs of Poor Management** ● Missed Deadlines ● Team Turnover ● Losing Customers ● Little or No Growth ● Case Study ● Module Four: Review Questions **Module Five: Trust Your Team of Managers** ● Do Not Micromanage ● Promote Open and Honest Communication ● Reward Initiative ● Trust, But Verify ● Case Study ● Module Five: Review Questions **Module Six: When an Employee Complains about their Manager** ● Keep the Information Confidential ● Gather Information from Both Sides ● Coach or Delegate the Solution ● Follow-up with the Manager or Employee ● Case Study ● Module Six: Review Questions **Module Seven: Coaching and Mentoring (I)** ● Writing Performance Reviews ● Provide Clear and Timely Feedback ● Praise in Public, Criticize in Private ● Make Sure Your Door is Always Open ● Case Study ● Module Seven: Review Questions **Module Eight: Coaching and Mentoring (II)** ● Offer Advice, Not the Solution ● Create a Supportive Environment ● Building Ownership ● 360 Degree Feedback ● Case Study ● Module Eight: Review Questions **Module Nine: When Do You Step In?** ● Unsafe or Dangerous Events ● Legal Ramifications ● Severe Financial Costs ● Repeated Failures after Coaching Has Occurred ● Case Study ● Module Nine: Review Questions **Module Ten: Remember These Basic Qualities** ● Express Confidence in Their Abilities ● Practice What you Preach ● Have an Open Door ● Their Success is Your Success ● Case Study ● Module Ten: Review Questions **Module Eleven: Wrapping Up** ● Words from the Wise ● Review of Parking Lot ● Lessons Learned ● Completion of Action Plans and Evaluations **FAQs** **1\. Who is this course designed for?** Professionals responsible for leading and managing managers. **2\. Are there any prerequisites?** No, there are no prerequisites. **3\. Is this suitable for senior leaders?** Yes, especially those managing multiple teams or departments. **4\. Does the course cover delegation?** Yes, planning, prioritizing, and delegating effectively are covered. **5\. Will performance management be discussed?** Yes, including measurable objectives and feedback systems. **6\. Is coaching included?** Yes, two modules focus on coaching and mentoring. **7\. How long is the training?** The duration is 1 Day. **8\. Does it address handling complaints about managers?** Yes, there is a dedicated module on this topic. **9\. Will change management be covered?** Yes, recognizing and managing change is included. **10\. Are case studies included?** Yes, case studies are part of each module.