Darwin | The Ultimate Customer Care® 1 Day Expert-led Training
Fri, 28 Aug, 9:30am
Regus 66 Smith Street · Level 4 and 5/66 Smith St, Darwin
An eight-hour, expert-led customer care training course for participants seeking to improve customer relationships and service delivery. The session covers the importance of customer care, customer perception, transactional and relational customers, service gaps and shared customer care values. Participants will develop an action plan to improve customer perception and receive a course completion certification, with 8 CEUs/CPDs/PDUs. The training is delivered in person at Regus 66 Smith Street, Darwin.
